Shipping policy

1. How long does it take for me to receive the package?

The time you wait before receiving the package is made up of processing time, manufacturing for custom orders and shipping time.

Once you have placed your order you will receive a confirmation email of your order number. Please allow 1-3 business days for processing, after this we will begin working on your order and once the order has been completed, we will email you the tracking number associated with your order.

IMPORTANT: 
A. For larger items sent by sea e.g. barber chairs and mirrors – please allow 5-8 weeks from the receipt of payment unless specified when you received your custom quote. 
B. For smaller items sent by air e.g. led lighting and neon signs – please allow 2-3 weeks from the receipt of payment for you to receive your order.
C. For holidays, processing time may take longer than it usually is. We will notify you in advance.

Shipping Time:

We provide a range of shipping methods depending on the product category and the country/region. Your shipping time will be affected by the shipping method you specified. Please refer to the chart below to view more specific shipping times.

Shipping Method	Countries/ Region	Time (Days)
Expedited Air Shipping	Australia, Canada, United States, United Kingdom	7-14
	Japan	7-14
	Europe	7-14
	United States	7-14
Sea Shipping	United States	20-50
	Canada	22-50
	Australia	25-50
	United Kingdom	30-50
	Europe	30-50

 

 

Please Note:

A. We are pleased to announce that we will cover all customs taxes for your orders. You no longer need to worry about customs duties, as we have taken care of these fees for you. Whether you're shopping locally or internationally, you can trust that your purchases with us will be free from any unexpected customs charges.
B. Within 1-2 business days, after the order is successfully dispatched, we will provide the tracking number of your order by sending an email to the registered email address.

 

2. How much does the shipping cost?
The price of shipping varies depending on your selected items, your address and the shipping method you choose. Specified shipping fee could be seen at checkout, or otherwise stated in your original custom quote.

 

Delivery Area Surcharge may apply when shipping to certain remote areas. Available shipping options and their costs will appear at checkout when you enter a shipping address, otherwise stated in your original custom quote.

 

Please Note: We are not liable for delay caused by the following situations

A. Contact information or delivery address is changed/corrected after placing the order.

B. The product(s) in your order is re-specified, such as changing to a different colour, different size, etc, after placing the order.

C. The first delivery attempt is within the Estimated Delivery Date. If the courier has made a first-time delivery attempt within the Estimated Delivery Date, but you missed it/ arranged a pick-up/ the address was invalid, we are not liable for the time when you could get the package.

D. Your delivery address is in remote area.

E. There are delays due to weather or backlog of loading/unloading of shipments or custom processing.

 

The shipping information will be updated from time to time, and the final interpretation right belongs to Barber Essentials. You can contact us for more shipping details.